Customer Service Representative

The role and responsibility of a customer service representative.

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Leaders in Mechanical HVAC
Installation and Service
Contracting for over 35 years

BP Mechanical

Construction Division

Let the BP Mechanical team put our proven abilities to work for you on your next project. As a "Green" Contractor, we utilize leading-edge technologies to provide our clients with the most efficient, environmentally friendly equipment in the industry.

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BP Air

Service Division

BP Air Conditioning Provides A Full Complement of Critical Service and Maintenance Programs to keep your systems, operating cost effectively with optimum efficiency and meeting all environmental protocols.

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Mission Critical Division

EECNY is focused on providing total integrated solutions for data and power centers and protecting critical infrastructures.

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About the BP Group

At BP, we deliver the best quality installation and servicing of your heating, ventilation and air conditioning systems. This commitment to quality and customer satisfaction has earned us a leading reputation in the HVAC industry, which is why we're continually chosen to build and service many of the most prestigious companies across the Fortune 500 and all industries. Our company has more than 35 years of rock-solid performance and our success is measured by the satisfaction of our clients.

We continue to excel in delivering comprehensive personalized service, fast response, quality workmanship, and 100% customer satisfaction. This is why our clients continue to call on BP for their new HVAC projects and service needs. Our dedicated sector groups BP Mechanical and BP Air maintain one of the largest professional staff and service fleets in the industry, and are postured to be responsive to your HVAC needs. We are committed to the environment through our usage of "green" products and "leed" compliance, and offer our customers a full spectrum of services including:

  • Installations
  • Critical Service
  • Preventative Maintenance Programs
  • Comprehensive Planning and Construction Feasibility Evaluations
  • Design Build/Value Engineering
  • On Site Staffing
  • Emergency 24/7 Operations
  • Indoor Air Quality Services (IAQ)

Our team of people, systems and services unite for the winning combination of technical excellence, experience dedication and leading edge project management. This enables us to optimize scheduling project performance standards and meet your budgets in our state-of-the-art 35,000 sq. ft. facility that provides a work environment that increases efficiencies and better response to your needs. BP delivers your product on time and on budget with the quality that you expect. Put us to the test. Call BP today at 718-383-2100 for a no obligation project review and put our expertise to work for you.

Our Mission

Make it easy with The BP Group. Uncompromised Quality, Each Time, On Time, Every Time, Guaranteed. The BP Group is an industry leader committed to continuing the education of our people and remains dedicated to providing the highest level of technological advances to continually enhance the quality of our products and services. The BP Group pledges to meet your heating, ventilating and air conditioning needs to maintain your facilities and work environment in optimum comfort and safety 24/7/365 days a year. We're always working on our customers' expectations, doing our job, so they can focus on theirs.

Executive Profiles

Meet the Senior BP Executive Team
Representing leading thinking in the industry, the BP Team personifies professionalism, expertise and wide experience in management, technology, design, installation and client services. To review their individual bios, please scroll over the image.

John S. Losey


Mr. Losey, major shareholder and founder of BP Air Conditioning Corp., currently employs 100+ people and specializes in HVAC Sales, Design Build and Technical Service.

Personal areas of expertise cover all phases of HVAC including:

  • Engineering, Estimating and Sales
  • Technical knowledge of all equipment and systems
  • Expertise knowledge of Construction


  • Member of Mechanical Contractors Association (MCA)
  • Member of Air Conditioning Contractors of America (ACCA)
  • Member of Sub Contractors Trade Association (STA)
  • Past Committee Member of the Association for the Benefit of (A.B.C)
  • Contributor to Juvenile Diabetic Foundation International

Robert Barbera



Mr. Robert Barbera, owner and manager of BP Air Conditioning Corp., currently employs 100+ personnel and specializes in the New York City Interior renovation market. Mr. Barbera's personal areas of expertise include directing managers in both the Estimating and Construction Departments, negotiating major contracts with real estate managers and general contractors, design and budget preparation through direct contact with engineers, customers and real estate owners. Mr. Barbera is directly responsible for $15,000,000 in sales.


  • Member of Mechanical Contractors Association (MCA)
  • Member of Air Conditioning Contractors of America (ACCA)
  • Member of Sub Contractors Trade Association (STA)
  • Past Committee Member of the Association for the Benefit of (A.B.C)
  • Contributor to Juvenile Diabetic Foundation International

John Fanneron

President BP Air Conditioning


Mr. John Fanneron is responsible for the overall management and administration of the daily operations of BP Air Conditioning's Service Department and for the corporate growth and profitability as well. As a member of the Executive Management team of BP Air, Mr. Fanneron reports directly to the owners.


  • Past President of Air Conditioning Contractors of America (ACCA)
  • Member of Board of Directors - ACCA
  • Member of Mechanical Service Contractor Association (MSCA)
  • Member of Executive Management Committee, Curriculum Advisory Board of the Service Technician Training Center
  • Chairman of CFC Committee - ACCA & MSCA
  • Professional Member of ASHRAE
  • Certified Proctor of Federally approved EPA - CFC Certification Exam
  • Member of Building and Grounds Committee - Massapequa School Board
  • Licensed Third Engineer - Unlimited Horsepower Marine License (U.S.C.G)
  • EPA Universal Certification 40CFR Part 82, Subpart F

Steven Heiderstadt

President BP Mechanical Corp.


Mr. Heiderstadt is responsible for the Management of the day-to-day operations of BP Mechanical’s Construction Department and its profitability.

Mr. Heiderstadt’s responsibilities include distribution of work among construction management personnel, ensuring all work is completed in a timely and professional manner. Mr. Heiderstadt reports directly to the owners of
BP Mechanical and is also a trustee of a $4,000,000.00 profit sharing and 401k plan.


  • Past member - Refrigeration Service Engineers Society (RSES)
  • Professional member of ASHRAE
  • Member of Sub-Contractor Trade Association (STA)
  • Member of Air Conditioning Contractors of America (ACCA)
  • Certificate of Fitness
  • Use of 0-2 combined gas torch NYC Fire Department Certified

James Harmon

President EECNY


Jim joined EEC in 1996 as the Vice President of Operations, and in early 2008, Jim took over as President of the new EECNY. Influenced by the intense system availability demands of large financial institutions, such as Aetna and Fleet Financial, Jim possesses dual academic credentials of a BSCS and BSEE. His strengths include a wide-ranging knowledge of facilities management, with direct responsibility for critical data center and telecom facilities, as well as the analytical process driven approach to predictive maintenance.

Company Affiliates:

  • IFMA – International Facility Management Association
  • AFCOM – the leading association of data center management professionals
  • NFPA – National Fire Protection Association
  • NEC – National Electrical Code

BP Green

Building Energy-Efficiency

Introducing Sustainable Building Solutions to Impact Your Bottom-Line

BP Sustainable Solutions was founded to provide building owners, managers and tenants with a single-source energy consulting, engineering, procurement and construction resource designed to increase energy-efficiency in commercial, residential and institutional properties throughout the New York metropolitan area. When it comes to retrofitting existing building systems to create energy-efficient building operations, we can help - for projects both large and small.

Our Mission: Building Efficiency and Cost Savings

Our expert team works with building owners and managers to identify areas for improved building systems operations and increased efficiencies, ultimately providing cost-savings for building owners and operators. BP's stellar track-record serving the real estate and development community, through its Mechanical and Service Divisions: BP Mechanical and BP Air Conditioning, can now be leveraged by the real estate community as a critical source of comprehensive knowledge and experience retrofitting building systems, allowing owners to re-commission or retrofit mechanical systems to provide significant cost savings.

Our Strategy:

  • To Save You Money by Identifying Sustainable Alternatives
  • Audit your building systems
  • Create an assessment of building operations
  • Identify sustainable alternatives based on mechanical systems, chillers, lighting, boilers, water efficiency, windows, thermostats, and other areas for energy-loss
  • Develop a building-specific energy-efficiency plan
  • Customize a comprehensive or phased approach to upgrade building systems
  • Create financing alternatives for work to be completed now and in the future
  • Process tax incentives for building owners to achieve greater savings
  • Sustainable systems installation and equipment upgrading
  • Retrofit and maintain your new building systems
  • Measuring energy cost savings and value of energy-efficient systems and technology

What is Recommissioning? It is Cost Savings for Owners

Recommissioning is needed for existing buildings for several reasons:

  • Many buildings need to meet a higher level of performance today than when first built
  • The cost of natural resources are significantly higher and the possibility of higher utility prices create a need for more fully optimized operation and control
  • In schools, there is a marked increase in attention to indoor air quality and the delivery of new, higher amounts of ventilation air to all spaces
  • The cost-cutting emphasis in construction has made it more difficult to deliver quality systems and performance.

The limited number of maintenance staff leads to deferral of maintenance and sub-optimal operation of systems. BP's turnkey equipment repair, replacement and maintenance programs can help building owners to identify areas for increased efficiency and will work with owners to resolve these challenges with the availability of improved equipment and technology.

BP's Comprehensive Sustainable Solutions

BP offers a single-source energy alternative for diverse building owners, offering consultation and evaluation services required to identify failing equipment or aged mechanical systems and provide cost-effective alternatives. These alternatives often include increasing energy or water efficiency, and review of existing HVAC systems, fire sprinklers, plumbing, lighting and heating systems.

BP Sustainable Solutions:
Your Single Resource for Sustainable Building Systems

BP Sustainable Solutions is a shared resource of the BP Group which includes BP Mechanical, BP Air Conditioning and EECNY - Data Center Critical Power. Our Reputation speaks for itself and building owners and tenants who want the best rely on the BP Group. In addition to traditional energy consulting services and a review of a building's mechanical systems, our team will provide the following unique benefits, offering a full-service alternative for building owners and tenants who understand the value of operating efficiently:

  • Compliance with the NYC Greener Greater Building Plan
  • Certified Energy Audits
  • Tax Savings Opportunities and Government Incentive Program Consulting
  • Financing for New Equipment
  • Operating Schemes for New Equipment
  • Equipment Installation

Rely On Us

We look forward to working with you. Rely on our expert team, including LEED accredited professional and certified energy auditors. Our team has contributed to Urban Green Council GPRO curriculum for contractors operation the New York region and we are members of the U.S. Green Building Council. In addition, we have contributed to the following LEED certified projects:

  • Columbia Faculty House
  • Lehman College New Science Facility
  • West LB
  • Itochu at 335 Madison Avenue
  • BMCC/Fiterman Hall

We look forward to serving your heating, ventilation and air conditioning needs.

Contact BP Sustainable Solutions Today

BP Sustainable Solutions
83-40 72nd Drive
Glendale, NY 11385

TEL: 718-383-2100
FAX: 718-389-9425

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